Privacy Policy

Privacy Policy

Effective Date: April 2nd, 2025

This Privacy Policy describes how Vibra-Zen (the “Site”, “we”, “our”, or “us”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have questions, need more information about our privacy practices, or wish to make a complaint, please contact us via email at support@vibra-zen.com or through our [Contact Page].

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
This includes:

Device Information:

  • Purpose: To load the Site accurately and perform usage analytics.

  • Collected automatically through cookies, log files, web beacons, tags, or pixels.

  • Information collected: web browser version, IP address, time zone, cookie information, pages viewed, search terms, interactions.

Order Information:

  • Purpose: To process your purchases, arrange shipping, provide invoices/confirmations, and screen for fraud.

  • Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, phone number.

Customer Support Information:

  • Purpose: To assist you with any inquiries.

  • Source: Collected directly from you.

Minors

The Site is not intended for individuals under the age of 15.
We do not knowingly collect Personal Information from children.
If you believe your child has provided us with information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to fulfill our services:

Behavioural Advertising

We use your Personal Information for marketing purposes:

  • Google Analytics tracks site usage. Learn more or opt-out: Google Analytics Opt-Out.

  • Shopify Audiences may be used to deliver relevant ads.

You can opt-out of targeted advertising through:

You can also opt-out via the Digital Advertising Alliance.

Using Personal Information

We use your Personal Information to:

  • Offer products for sale

  • Process payments

  • Fulfill your orders

  • Communicate about new products, services, and offers

Lawful Basis (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under these lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Protection of vital interests

  • Public interest tasks

  • Legitimate interests

Retention

We retain your Personal Information for our records unless you request deletion.
Please see the 'Your Rights' section below for more information.

Automatic Decision-Making

We engage in limited automated decision-making (such as fraud prevention through Shopify), but it does not have a significant effect on users.

Your Rights

EEA Residents (GDPR):
You have the right to access, correct, port, or delete your personal information.
For data transfers outside Europe, see Shopify’s GDPR compliance here: Shopify GDPR Whitepaper.

California Residents (CCPA):
You have the right to know what data we collect, request correction, deletion, or porting. Contact us to exercise these rights.

Cookies

We use cookies to optimize your experience.
Examples include cookies for:

  • Site functionality (e.g., cart, checkout)

  • Analytics (e.g., landing pages, referral tracking)

  • Advertising and personalization

You can manage cookie preferences through your browser settings or visit All About Cookies.

Do Not Track

We do not alter our practices in response to Do Not Track signals due to the lack of a consistent industry standard.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you are dissatisfied with how we handle your Personal Information, you may contact us directly.
You also have the right to lodge a complaint with your local data protection authority.

📢 Contact Us:

📧 support@vibra-zen.com
📍 Cabri Trading, LLC – 1 Beach Dr SE, Unit 2614, St. Petersburg, FL 33701